We offer free standard delivery on all orders of £30.00 and above. Please note, this free standard delivery charge is only applicable to the final basket amount. If you would like to return your order, our returns policy gives you a 30-day window in which to send your item back free of charge, for a full refund. We aim to deliver most items within 4-6 working days, though this may take longer for remote or island locations. Direct delivery is by our approved suppliers.
We deliver to most postal areas in the UK, including Northern Ireland, with a few exceptions. Please check the postcode list below. If your postcode is featured, due to courier restrictions, your delivery may take slightly longer than 4-6 working days.
AB37 - AB38, AB44 - AB45, AB53 - AB56, CA18 - CA27, HS1 - HS9, IM, IV14 - IV28, IV30 - IV32, IV36, IV40 - IV56, IV7, IV9 - IV12, KA27 - KA28, IV9 - IV12, KA27 - KA28, KW, LA15 - LA23, PA20, PA21 - PA38, PA41, PA42 - PA49, PA60, PA61 - PA78, PA80 - PA88, PH17 - PH26, PH30 - PH44, PH49 - PH50, TR21 - TR25, ZE
Unfortunately at present, we do not deliver to countries outside the UK (including the Republic of Ireland and the Channel Islands) and to BFPO addresses. All delivery options are subject to availability and working days exclude public holidays. A signature will be required on delivery. If you are not in, we will leave your parcel with a neighbour and drop a card through your letter box. If the package is small enough we will post it through your letter box. Or, if neither of these options are feasible, we will drop a card through your letter box detailing your local pick up points.
On rare occasions, we may need to deliver items outside the published time windows. Unfortunately we are unable to guarantee delivery within our usual timescales to a small number of remote rural areas; please see the section on postcode exceptions for more details.
Please note, we reserve the right not to deliver an order if we believe the address is not secure, for example, communal postal addresses or PO box. If this affects an order you place, we will notify you as soon as possible.